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Important!

Please Read Before Adding This Item to Your Shopping Cart

By proceeding to purchase you are agreeing to the terms below.

You have chosen to purchase the complete set of Romanesque 9 by Mail Order. Please be aware that packaged products by mail-order are multi-format, and come on a Mini-CD.

Mini-CDs snap onto the center hub in a laptop CD drive, and functions normally. In a desktop CD drive the mini-CD rests in the smaller center recess in the tray. Note: a very small number of PCs have slot-load drives (the type that draw in the CD) and although many of those accept mini-CDs as they are, a few require an adapter ring - a small snap-on plastic ring that converts the mini-CD into the larger CD format.

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Installing Designs to Your Computer

Please research your purchases carefully before completing your order. If you have questions about the downloading procedure, the embroidery formats available or the suitability of our designs for use with your computerized embroidery machine or embroidery software program, consult our Top 10 Technical Support Questions and our Frequently Asked Questionssections before completing your order.

We encourage our customers to download a free sample before purchasing a Monogram Set. You can sign up for our monthly email newsletter to access the free letters.

RETURN POLICY: We are happy to provide replacements for defective media shipped as mail-order products in the unlikely event that the installation media is damaged in shipment. Mail-order products that are unopened may be returned for exchange or refund within 30 days from date of purchase.

Downloaded products cannot be returned.

For security, our download product links are active for 10 days after purchase. During that time your download order can be redownloaded using the link in the confirmation email that you receive - Subject: Downloading Your Digital Product

As a courtesy, we will resend download links without charge for up to 30 days from date of purchase. Please contact us by email, or by phone at 845-358-5546.

After 30 days, you can purchase Extended Download Service for $ 4.95 per order.

pattern pattern

Our mail-order products are multi-format(.exe)files, and include a simple installation wizard which prompts you to choose an embroidery format and a location for the designs.

pattern pattern

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